For the occupational therapist who is brilliant in sessions, then opens their inbox and instantly feels behind.
HOW TO OPTIMISE YOUR INFO PROCESSING AT WORK
You don’t need more discipline. You need a system that reduces the cognitive load every time you open your inbox.
LIVE on Wednesday 28 January for 60 minutes on Teams.
Yes, there will be a replay.
If you’re honest, your inbox is not “just emails”.
It’s a constant stream of other people’s priorities, mixed with clinical risk, requests, invoices, participant needs, NDIS admin, team messages, and “quick questions” that are never actually quick.
And the work you actually care about - your clinical reasoning, your sessions, your reports, your outcomes gets squeezed in between reactive tabs.
Scribbled notebook notes
Half finished drafts
Voice memos you have not listened back to
A brain that is holding too many open loops on the drive between sessions
What keeps pushing it to the side:
Back to back appointments
Urgent report deadlines
Client crises that genuinely matter
The constant pull to put everyone else first
The false belief that being responsive equals being a good therapist
The impact:
You open your inbox and your brain floods
You lose the thread of what you were doing
You delay replying because it feels too big
You feel guilty for not replying fast enough
Weeks pass and nothing actually improves
Your system right now is probably living in:
This isn’t procrastination.
It’s freeze.
It’s what happens when your cognitive load is already maxed, and your inbox is an unfiltered input stream.
The truth is…
You want to be a therapist who is present and switched on in sessions, but you do not want your evenings eaten by emails and catch up.
You want to deliver high quality outcomes, and you want your brain to feel calm enough to think.
You want to grow your capacity, but you cannot do that if your attention is being yanked all day by notifications.
You do not actually want “Inbox Zero”.
You want Inbox Control.
You want:
A clear structure so you know what matters and what does not
Boundaries that still feel caring and professional
An inbox that supports your clinical work, not steals from it
The mental space to think at a higher level again
This masterclass is not more information to add to your cognitive load.
It is the missing piece that makes everything else easier, because it reduces the incoming load and protects your working memory.
In 60 minutes, I’m going to walk you through a practical process you can set up immediately so you stop running your work day from your inbox.
Not more ideas.
A clear plan to finally build the system that holds the cognitive load for you.
I’m running this masterclass as a one off live session with a short replay.
Not to add pressure, but because I know what happens when we keep telling ourselves we will “sort it out later”.
Later becomes next month.
Next month becomes next quarter.
And your inbox stays the place where your attention goes to die.
This session is your chance to get control back, so you can walk into your work week with more clarity and less internal noise.
It’s free. It will stand alone as something valuable you can use straight away.
And yes, at the end I will share ways you can keep working with me if you want support implementing it, but the masterclass itself will be useful even if you never buy a thing.
Here’s what we will cover, in plain language:
Why your inbox hijacks your cognition
What is actually happening to your working memory, attention, and decision making when you open an unstructured inbox.
2. How to turn off the right things (phone and laptop) so you stop bleeding attention all day, without missing anything important.
3. A simple folder structure for therapists so emails land where they should, including client streams, finance, suppliers, and “later”.
4. How to set up auto move rules so you are not manually triaging every email.
5. Boundary scripts that protect your time and still feel human
Email signature and auto responder options that reduce the pressure to reply instantly, while keeping trust with clients and stakeholders.
6. Your weekly rhythm for checking email
A realistic cadence for checking and responding, so the world does not get to set your agenda.
Take what fits, leave what doesn’t. The aim is control, not perfection.
In community based OT, our work is complex. We hold multiple stakeholders, multiple funding systems, and high consequence decisions.
I kept noticing the same pattern in myself and other therapists:
we could do the clinical work, but we were drowning in the admin inputs around it.
The inbox became the place we lost clarity, lost time, and lost our thinking space.
That is why I built this session.
Because it matters to me that therapists walk away with something practical that changes how their week feels, not just another motivational pep talk.
When: Wednesday 28 January
Length: 60 minutes
Where: Zoom
Replay: Yes, available afterwards (details sent to registrants)
What to bring: a notebook, your laptop, and 10 minutes in your calendar within the next 48 hours to set up what you learn
THE PRACTICAL DETAILS
-
No problem. Register anyway and you will receive the replay.
-
Yes. Especially if you are flat out. This is designed to reduce the daily cognitive load, not add to it.
-
No. I’ll keep it simple and step based. You can implement this without being a systems person.
-
This is a free masterclass with real training you can use straight away. At the end, I’ll share how you can keep working with me as this is only one of many things we can implement, if it wasn’t just free.
FAQ’S